Social & Sustainable Brand
Silver winners of the Social & Sustainable Category at the National Startup Awards in Ireland.
Invite Only · Closed Beta
Making customers'
hearts sing.
Turn a simple cup of joe into a cup of joy — with HuggnoteCX. HuggnoteCX turns everyday brand interactions into memorable moments of joy — through music-powered, sustainable customer experiences crafted for values-led brands.
Our belief
The brands customers remember are the ones that make them feel something.
In a world of automated touchpoints and generic loyalty programmes, the modern customer is craving connection. We build moments — small, sensory, human — that turn one-time visits into lifelong brand loyalty.
"Huggnote… a song for every moment."
As featured in
From the Huggnote community
HuggnoteCX is the natural evolution of Huggnote.
Here's what our consumers say about the original experience now powering CX for brands.
Absolutely beautiful! Love this!
What better way of making someone's day than a beautiful Huggnote. I've made so many people smile… Big fan!
I am hooked, love it! Sent lots of Huggnotes in the last 24 hours!
Just saw you on Ireland AM and sent my first Hugg by WhatsApp… OMG.. I even cried sending it. Love it!!
Absolutely love your website. I sent a few huggs yesterday — was so nice. Really cheered up one or two of my friends.
Have to say I'm in love with Huggnote — well done girls, it's an amazing app!
"Customer experience has overtaken price and product as the key brand differentiator."
— Walker, Customers 2020 Study
Recognition
Awards & Honours
Digital Impact
Digital Impact of the Year — 1st Runner Up at the Digital Business Ireland Digital Awards.
Global Recognition
Two Minute Drill $50K overall winner (Bloomberg / Amazon Prime) and Mozilla Builders Award honouree.
Your customers deserve more than a transaction.
We're inviting a small number of values-led brands into our closed beta ahead of our high-engagement seasonal Summer, Halloween and Christmas campaigns.
Apply for Beta Access